Welcome and thank you for visting our personalized gift web-store where you can design a personalized gift for just about every occasioning in just a couple of minutes! If you ever received a personalized gift, than you already know the excitement and appreciation that is part of giving someone a thoughtful gift that was selected and personalized especially for them. We hope you enjoy shopping on our website. But most of all we hope you touch someone else with a thoughtfully selected personalized gift designed by you! The Personal Keepsake Gifts website was created to provide our customers with a fun and easy way to design personalized gifts online in just a couple of minutes! Shipping Policy Most orders are shipped within two business days of placing your order via USPS, First Class or Priority -Mail. Faster shipping services are available upon request. Returns Policy We will accept the return of defective products for replacement or refund. Notice of defective merchandise must be made within 3 days of receipt of shipment. Claim Procedure: Contact us with the following information within 3 days of receipt of shipment: Your name, order date, date received, item description, a brief description of the damage. We may request the return of the original package, or we may request that you retain the shipment including the package for a minimum of two weeks after filing a claim to permit inspection and or pick up of the package by the shipper. If you have any questions about these policies , the practices of this site, or your dealings with our website, you can contact us by mail the address below or by email. Personal Keepsake Gifts 2702 Delhi Dr. New Franklin Ohio 44216 Email : sales@personalkeepsakegifts.com | |